What did the assistant blame for the problem with the blouse?
Dịch: Nhân viên bán hàng đổ lỗi cho điều gì về vấn đề của chiếc áo? - Máy giặt của Maribel.
Thông tin "Nothing. I'm sorry. I think it must be a fault with your washing machine. We can't accept responsibility.'
(Không có gì. Tôi xin lỗi. Tôi nghĩ có lẽ là do máy giặt của bạn bị lỗi. Chúng tôi không thể chịu trách nhiệm.)
AUDIO SCRIPT:
Assistant: Next, please.
Maribel: Hello. Yes, I'm afraid but there is a problem with this blouse. I bought it last week.
Assistant: Right.
Maribel: I washed it once and it's shrunk.
Assistant: I see. Did you follow the washing instructions?
Maribel: Yes. I followed the instructions on the label.
Assistant: It's very unusual. This is the first problem we've had with a Ray Nichols blouse.
Maribel: Well, I'd like my money back, please. Here's the receipt.
Assistant: We certainly can't give you your money back, I'm afraid.
Maribel: What?
Assistant: We've never had any problems with this blouse shrinking in the past, and it's very popular.
Maribel: Well, what can you do about it?
Assistant: Nothing. I'm sorry. I think it must be a fault with your washing machine. We can't accept responsibility.
Maribel: Well, I'm sorry, but that's not good enough. I want to make a complaint.
